How do lloyds refund ppi

You might also like More from author. Prev Next. Subscribe to Finance Monthly Magazine Today to receive all of the latest news from the world of Finance. Subscribe Now. Welcome, Login to your account. Forget password? Remember me. Lloyds Bank no longer sell Payment Protection Insurance PPI , however if you are interested in purchasing protection for your existing credit agreements then please refer to the Money Advice Service for guidance.

An easy way to understand if you have an active PPI policy is to check your monthly credit card account statements for the record of premiums you have paid. If you have a loan or mortgage agreement then you will need to refer to your annual account statement. For the majority of PPI policies excluding personal loans you will have received an annual review of your insurance policy, this informs you with details of the cover and cost of your premiums for the previous year.

In addition to these checks you may still hold the documentation given to you when you purchased PPI, such as a policy document or policy schedule. If you are still unsure if you hold a PPI policy then there is a list of numbers below to help you with your enquiry.

If you would like to discuss registering a claim you should call the number provided within your PPI policy booklet to discuss your circumstances with our specialist claims handlers. We have provided a list of useful telephone numbers below to call if you can not locate your own paperwork. In the event of your death or if you are critically ill HBOS only then the insurance will pay off your outstanding credit card balance. It is important to get your claims assessed by one of our specialist claims handlers as there are varied levels of cover.

Your Mortgage policy will usually pay out a regular sum of money to cover your monthly mortgage repayments or a percentage of them for a fixed period of time, usually 12 or 24 months or until you return to work whichever is earlier.

Your Loan policy will usually pay out a regular sum of money to cover your monthly repayments or a percentage of them for a fixed period of time — usually 12 months — or until you return to work whichever is earlier. Lloyds Bank plc. Registered in England and Wales No. If the reason you did not complain before the deadline is due to exceptional circumstances. This means something really important happened.

Such as, you were seriously ill for an extended period before the deadline. If you made a claim on your PPI policy that was live after 29 August and the claim was rejected in part or in full.

If you think your PPI complaint falls into one of the above categories, use the box below to tell us about this. Please provide as much detail as possible, including any relevant dates. If you need any help completing this form, please call If your address has changed since taking out PPI, please provide the address you lived at when you took out the PPI policy. Please tell us a time that's convenient to call.

If appropriate, we'll call you during our review. Please use the box below to tell us if you require additional support e. Also if you need us to communicate with you in a different format e.